SHIPPING : We ship out on MONDAYS and WEDNESDAYS. Your "Gulf Shrimp" is placed in a reusable Styrofoam cooler packed with Dry-Ice. Each cooler is then placed in a sturdy, brown cardboard box. Your order is then sent through UPS to your specified location. It is safe to use UPS Ground Service if your area falls in the 2 day delivery time area on the UPS map, otherwise use 2 Day Air guaranteed. HANDLE WITH CARE! Areas outside the Continental US call for availability. WHAT TO EXPECT : NEXT DAY Service: Frozen "Gulf Shrimp" should be mostly frozen, place in refrigerator immediately and use within 1 - 4 days. 2nd DAY Service: Frozen Gulf Shrimp should be thawed, place in refrigerator immediately and use within 1 - 2 days. TIPS : Keep your "Gulf Shrimp" in mint Condition! If you plan to consume your Shrimp after you receive it. Put it in the refrigerator, so it thaws on it's own. Now, if you plan to eat your Gulf Shrimp over time here is an idea for effective storage. First, leave the unused portion in original package or seperate it out in Zip-lock freezer bags. Second wrap them up inside a paper grocery sack and put them in your freezer. The paper sack stops freezer burn and dry out. PROTECT YOUR KingShrimp !!! How To Contact Us KingShrimp.com KingShrimpinc@yahoo.com Port Isabel, Texas 78578 Should you have questions or concerns about this website, please send us an email at kingshrimpinc@yahoo.com Return Policy : When we send you "Gulf Shrimp" it is packaged with more than enough refrigerant to prevent spoilage. If your order is damaged or spoiled we will conduct a short investigation and replace it free of charge if KingShrimp is at fault. So, please do not throw away any gulf shrimp spoilage until you call or e-mail a customer service rep. The freshest Shrimp on the planet is our goal.